Privacy Policy

Effective Date: January 14, 2025

Azpirantz Technologies LLP and its subsidiaries and affiliates (collectively referred to as "Azpirantz," "we," "us," or "our") understand that your privacy and the security of your information are paramount concerns. As cybersecurity professionals, we hold ourselves to the highest standards of data protection and privacy practices. This Privacy Policy explains in detail how we collect, use, protect, and handle your information when you interact with our website, utilize our services, or engage with our applications (collectively referred to as our "Services").

Your trust is fundamental to our business, and we are committed to maintaining that trust through transparent privacy practices and robust security measures. This Privacy Policy is designed to provide you with clear, comprehensive information about our data handling practices and your privacy rights.

Information Collection and Use

Personal Information Collection

We collect personally identifiable information when you interact with our Services. This collection occurs through various touchpoints, such as when you register on our website, submit inquiries, request services, participate in surveys, or engage with our platform in ways that require user identification. The types of personally identifiable information we have collected in the preceding 12 months, and will continue to collect, include:

  • Identifiers and contact information, including but not limited to your name, business name, telephone number, email address, and postal address
  • Professional and employment-related information, including your job title, company affiliation, and professional certifications
  • Authentication credentials for registered users of our platforms and services

Business Information and Survey Data

We periodically conduct online surveys to better understand our clients' needs and improve our services. While participation in these surveys is entirely voluntary, the information gathered helps us enhance our service offerings and marketing efforts. Survey responses may include:

  • Detailed feedback about your experience with our services
  • Information about your organization's security needs and challenges
  • Preferences regarding future services and features
  • Industry-specific insights and requirements

The information collected through surveys is carefully analyzed and may be used to send you relevant information about Azpirantz's services, upcoming security solutions, and new features or applications to be launched on our platform.

Technical Data Collection

Our web servers automatically collect certain technical information from visitors to our website, including:

  • Internet Protocol (IP) addresses
  • Browser type and version
  • Device information and identifiers
  • Operating system details
  • Access timestamps and duration
  • Click patterns and page interaction data
  • Network and connection information

This technical data is aggregated and analyzed to:

  • Measure website usage patterns and trends
  • Improve website navigation and content organization
  • Enhance the user experience and interface design
  • Monitor and maintain system security
  • Detect and prevent potential security incidents

Use of Collected Information

Primary Business Purposes

We process your information for carefully considered and specific legitimate business purposes, which include:

1. Service Delivery and Management:

  • Processing and fulfilling service requests
  • Providing technical support and customer service
  • Managing client relationships and communications
  • Maintaining service quality and performance

2. Business Operations and Improvement:

  • Analyzing service usage and effectiveness
  • Enhancing and optimizing our services
  • Developing new security services
  • Managing vendor and partner relationships
  • Conducting business planning and analysis

Marketing and Communications

With your consent, we may use your information to:

  • Send relevant cybersecurity updates and alerts
  • Provide information about new services and features
  • Share industry insights and best practices
  • Invite you to security events and webinars
  • Conduct market research and gather feedback

You have the right to opt-out of marketing communications at any time by:

  • Using the 'unsubscribe' link in our emails
  • Contacting our Privacy Team

Data Protection and Security Measures

Data Protection and Security Measures

We are committed to protecting your information through a comprehensive security framework. Our organization implements various security controls across different layers:

We maintain administrative safeguards by establishing and enforcing access control policies that limit data access to authorized personnel only. This helps ensure your information is accessed strictly on a need-to-know basis.

Our technical security measures include the deployment of encryption technologies to protect data, strong authentication mechanisms to verify user identities, and robust firewall systems to prevent unauthorized access. We regularly apply security patches to our systems and maintain backup solutions to ensure data availability.

To strengthen our security posture, we have implemented physical security controls to protect our facilities and computing resources. We also conduct regular vulnerability assessments to identify and address potential security gaps in our systems.

We continually evaluate and enhance these security measures to adapt to evolving threats and protect your information. While we strive to use appropriate security measures, we also recognize that security is a journey of continuous improvement.

Data Sharing and Third-Party Relationships

Limited Information Sharing

Azpirantz maintains strict controls over information sharing. We do not sell, trade, rent, or otherwise disseminate any of the information or data collected through our Services to third parties for their marketing purposes. However, we may share information in the following limited circumstances:

1. Service Providers:

We may engage trusted third-party service providers to assist in operating our business, delivering services, and maintaining our systems. These providers are contractually bound to:

  • Use the information only for specified purposes
  • Maintain appropriate security measures
  • Comply with our security and privacy requirements
  • Return or destroy data when services conclude

2. Legal Requirements:

We may disclose information when required by:

  • Applicable laws and regulations
  • Court orders or legal processes
  • Government requests
  • Protection of rights, property, or safety
  • Prevention of illegal activities or violations

3. Business Transactions:

In the event of a corporate transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

International Operations and Data Transfers

Cross-Border Data Processing

As a global IT Services Organization, we may transfer and process your information across international borders. When we do so, we implement appropriate safeguards:

1. Data Transfer Mechanisms:

  • Standard contractual clauses
  • Data processing agreements
  • Privacy Shield certification (where applicable)
  • Binding corporate rules

2. Security Measures:

  • Encryption during transfer
  • Secure data centers
  • Access controls
  • Regular compliance audits

3. Compliance Framework:

We comply with international data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • Local data protection laws
  • Industry-specific regulations
  • International security standards

Your Privacy Rights and Choices

Comprehensive Rights

You have significant rights regarding your personal information:

1. Access and Control:

  • Request access to your personal information
  • Obtain information about our processing
  • Receive copies of your data
  • Update or correct inaccurate information

2. Data Deletion:

You may request deletion of your personal information, subject to:

  • Legal requirements
  • Contractual obligations
  • Legitimate business purposes
  • Technical limitations

3. Processing Restrictions:

  • Object to specific processing activities
  • Restrict certain uses of your information
  • Withdraw previous consent
  • Opt-out of marketing communications

Exercise Your Rights

To exercise your privacy rights:

1. Email our Privacy Team at {[email protected]}

We will respond to your request within 7 business days and provide assistance free of charge, except where requests are manifestly unfounded or excessive.

Cookies and Tracking Technologies

Cookie Usage and Control

We use cookies to enhance your IT consulting service experience, with all cookies set to expire after 7 days. Our website uses essential cookies for basic functionality, analytics cookies to improve performance, functionality cookies to remember preferences, and marketing cookies for relevant advertising. Through our Cookie Settings panel, you can choose to accept all cookies, use only essential cookies, or customize your preferences. Essential cookies remain enabled for website functionality, while all other cookie types are optional and can be managed via our settings. We collect basic contact information, service usage data, and technical details to provide and improve our services, all while ensuring your privacy rights and data control.

Data Retention and Deletion

Retention Periods

We retain your information for specific periods based on:

  • Legal requirements
  • Business needs
  • Industry standards
  • Security purposes

Information is retained only as long as necessary to:

  • Fulfill service obligations
  • Meet regulatory requirements
  • Support business operations
  • Maintain security records
  • Handle disputes

Secure Deletion

When information is no longer needed, we:

  • Securely delete electronic records
  • Shred physical documents

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy to reflect:

  • Changes in our practices
  • New legal requirements
  • Enhanced security measures
  • Improved privacy protections
  • Technology advancements

We will notify you of significant changes through:

  • Email notifications
  • Website announcements
  • Other appropriate channels

Contact Information and Support

Privacy Team

For privacy-related matters:

[Privacy Officer]

Azpirantz Technologies LLP

Add: B-7, Block B, Sector 1, Noida, Uttar Pradesh 201301 (India)

Email: [email protected]

Our privacy team is available to:

  • Answer your questions
  • Address your concerns
  • Help with privacy requests
  • Provide additional information

Agreement and Consent

By using our Services, you acknowledge this Privacy Policy and consent to the practices described herein. If you do not agree with this Policy, please do not use our Services or provide information to us.

Disclaimer: Some of the graphics on our website are from public domains and are freely available. This website may include copyright content, use of which may not have been explicitly authorized by the copyright owner. The names, trademarks, and brands of all products are the property of their respective owners. This website's company, and service names are solely for identification reasons. We don't own them, don't hold the copyright to them, and haven't sought any kind of permission. The use of these names, logos, and trademarks does not indicate that they are endorsed. Please contact us for additional details.